Refund and Returns Policy
Your comfort is our top priority. If something doesn’t feel right with your order, we’ll do our best to make it right.
⏳ Return Period
We accept returns within 14 days of delivery.
✅ Conditions for Returns
To be eligible, returned items must:
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Be unused and unwashed
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Be in original packaging with all tags attached
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Be accompanied by proof of purchase
We cannot accept returns for clearance items or products marked as final sale, unless damaged or defective.
🔁 Exchanges
We are happy to exchange any item that arrives damaged or incorrect. Please contact us within 7 days of receiving your order and include clear photos for evaluation.
💳 Refund Process
Once we receive and inspect your returned item, we’ll notify you of the approval status. If approved, your refund will be issued to the original payment method within 5–10 business days.
📧 Start a Return
To initiate a return or exchange, please email our customer support team at:
[email protected]
Include your order number and a brief description of the issue.